Last updated: October 11, 2026
1. Secure Online Payments
At Linden Avenue, we want you to have a safe and reliable shopping experience. Our website uses HTTPS to help protect information transmitted between your browser and our website.
When you shop with us, payment information is processed through the payment service providers available at checkout. These providers use security measures designed to protect payment information during processing.
You can check whether your connection to our website is encrypted by looking for “HTTPS” in your browser’s address bar. Please note that HTTPS helps protect information in transit but does not, by itself, guarantee the security of every device, account or payment service.
2. Accepted Payment Methods
We accept the payment methods displayed and available at checkout. These may include:
American Express
Visa
Mastercard
Apple Pay
Google Pay
Maestro
Shop Pay
Available methods may vary depending on your device, location and checkout eligibility. Please refer to the payment options shown at checkout before placing your order.
All prices are displayed in British Pounds Sterling (GBP) unless otherwise stated.
3. Payment Processing
Payment is processed when you place your order using an available payment method at checkout. Your order may be subject to payment authorisation and verification by the relevant payment provider.
If your payment is declined or cannot be authorised, please check your payment details or contact your bank, card issuer or payment provider. You may also contact our customer support team for assistance.
An order is not considered successfully paid until payment has been authorised or confirmed as required by the payment method.
4. Payment Security and PCI DSS
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard intended to help protect payment card data.
Payments made through our store may be processed by Shopify and other authorised payment service providers. Each provider is responsible for the security measures and compliance requirements applicable to its services.
Linden Avenue does not ordinarily receive or store your full payment card number when payment is processed by an external payment provider. Depending on the payment method and information made available by the provider, we may receive transaction details, payment status, billing information and limited card details, such as the last four digits of a card.
5. Your Personal Information
We use and share personal information as necessary to process payments, manage orders, deliver purchases, provide customer support, prevent fraud, meet legal obligations and carry out the activities described in our Privacy Policy.
We do not sell or rent personal information. Information may be shared with Shopify, payment providers and other service providers where necessary to operate our store and process your transaction, as explained in our Privacy Policy.
For more details about how we collect, use, store and share personal information, please read our Privacy Policy.
6. Shipping, Returns and Refunds
For delivery options, shipping charges and estimated delivery times, please see our Shipping Policy.
For information about return requests, refunds and applicable conditions, please see our Refund Policy.
Nothing in this Payment Policy limits any consumer rights that apply to your purchase under applicable law.
7. Contact Information
If you have questions about a payment, transaction or this policy, please visit our Contact Us page or email support@lindenavenue.com.
Store Name: Linden Avenue
Company Name: Moiz Zaimi Mohammed Abdul
Registered Business Address:
Gabelsbergerstraße 15
89231 Neu-Ulm, Bavaria
Germany
Warehouse Address:
35 Royal Star Drive
Daventry NN11 9FZ
United Kingdom
Company Registration Number: 09775135
VAT Identification Number: DE369045123
Email: support@lindenavenue.com
Customer Service Hours:
Monday to Friday: 09:00–17:00 GMT
Weekends: 11:00–16:00 GMT
We aim to respond to customer enquiries within 24 hours.
For related information, please review our Terms of Service, Shipping Policy, Refund Policy and Privacy Policy.
